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<title>长宁区周家桥街道社区事务受理服务中心</title>
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<p class=MsoNormal align=center style='text-align:center;line-height:25.0pt'><b><span
style='font-size:16.0pt;font-family:华文中宋'>周桥街道社区事务受理服务中心</span></b><b><span
lang=EN-US style='font-size:16.0pt'>2012</span></b><b><span style='font-size:
16.0pt;font-family:华文中宋'>年向社会公开承诺</span></b></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
lang=EN-US style='font-size:14.0pt'>&nbsp;</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>为更好地接受社会各界的监督，落实我区</span><span
lang=EN-US style='font-size:14.0pt'>“</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>三高两少</span><span lang=EN-US style='font-size:14.0pt'>”</span><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>目标，进一步加强社区事务受理服务中心对外服务窗口政风行风建设，切实提高工作效率和提升服务水平，周桥街道社区事务受理服务中心对外服务窗口郑重承诺如下：</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
lang=EN-US style='font-size:14.0pt'>1</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>、一次告知、二次办结、三次上门。</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
lang=EN-US style='font-size:14.0pt'>2</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>、实行首问责任制。居民到中心办理相关事务，第一位接待服务对象来电或来访的工作人员为首位责任人，负责解答居民的咨询，引导居民办理各项事务。</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
lang=EN-US style='font-size:14.0pt'>3</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>、将民政救助、就业服务、社保卡、居住证等部分业务内容延伸到居委会（社工站）受理方便居民。</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
lang=EN-US style='font-size:14.0pt'>4</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>、实行来访预约制。居民如急需在中心下班后办理业务，可提前三天进行预约，并在约定的时间到中心办理相关业务。</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
lang=EN-US style='font-size:14.0pt'>5</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>、为</span><span lang=EN-US style='font-size:14.0pt'>70</span><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>岁以上老人和大病、重病患者等特殊对象设绿色通道，优先办理业务，开通上门服务业务，根据需要进行可办业务上门服务。</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
lang=EN-US style='font-size:14.0pt'>6</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>、对居民的书面或来电投诉事项做到</span><span lang=EN-US
style='font-size:14.0pt'>100%</span><span style='font-size:14.0pt;font-family:
仿宋_GB2312'>回复。中心在</span><span lang=EN-US style='font-size:14.0pt'>5</span><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>个工作日内表明情况，将调查结果和处理意见告知投诉人，对于复杂的投诉事项，在</span><span
lang=EN-US style='font-size:14.0pt'>10</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>个工作日内给予答复。</span></p>

<p class=MsoNormal style='margin-left:28.0pt;line-height:25.0pt'><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>以上承诺欢迎社会各界进行监督。</span></p>

<p class=MsoNormal style='margin-left:28.0pt;line-height:25.0pt'><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>服务电话：总机：</span><span lang=EN-US
style='font-size:14.0pt'>52061155</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>转各受理窗口</span></p>

<p class=MsoNormal style='margin-left:28.0pt;line-height:25.0pt'><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>监督电话：</span><span lang=EN-US
style='font-size:14.0pt'>52061155—206</span></p>

<p class=MsoNormal style='margin-left:28.0pt;line-height:25.0pt'><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>周家桥街道网站：</span><span lang=EN-US
style='font-size:14.0pt'><a href="http://zqjd.channing/">http://zqjd.changning</a>.sh.cn/
</span></p>

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